Most likely hacked
- Thread starter Dr Drae
- Start date
G
Gombol
Guest
If it says "confirmation has been sent to the new email" ignore it.
It won't change (If you even can) without your permission.
VibroAxe
Junior Administrator
Can I point out that you've only removed one instance of your email?
Xylak
New Member
As a previous "hackee" I know how much it sucks.
Still.. THIS STICKY!
Get yourself an authenticator key or phone software if you have a smartphone.
Still.. THIS STICKY!
Get yourself an authenticator key or phone software if you have a smartphone.
Enya
Member
There is now a new way to secure your battle.net account.
It's called Dial-in Authenticator.
You can also add this level of security on top of your classic key fob authenticator.
It's called Dial-in Authenticator.
You can also add this level of security on top of your classic key fob authenticator.
Dr Drae
In Cryo Sleep
I would, but the security question I need to answer on anything related is 'invalid', which is freaking me out a little, as well as that I don't know my original CD-Key. :/ I don't have any forms of ID, and it'll cost me 50 quid to get one, so I'm quite up the shitter.
I'd just like some email of some description to say "Hey, we're doing this this and this, so bear with us".
I'd just like some email of some description to say "Hey, we're doing this this and this, so bear with us".
Traxata
Junior Administrator
I re-played my account for a 10 day period on a 'scroll of ressurection' from a friend of mine, I can't retrieve my account because the e-mail address I had registered it to is no longer in service, I do have my CD key, but my account was hacked shortly after I stopped that 10 day period and I can't even remember how long ago that was.
I'd have been fine had Blizzard not decided to move everything onto the battle.net rubbish
I'd have been fine had Blizzard not decided to move everything onto the battle.net rubbish
Zhinrak
In Cryo Sleep
Well if you have confirmed that this is in fact 100% legit then dont worry too much about what i have to say here.
How ever over the past 2 or 3 months i have been getting flooded with fake emails telling me "my account has been accessed from an IP address that isn't yours" or "this email is to confirm the changes to your battlenet ID". All of them are from noreply[at]blizzard[dot]com when the official blizzard support email is donotreply[at]blizzard[dot]com (or the other way around, i forget and the list of official blizzard support emails is annoying difficult to find at time).
The emails i have got have mostly seemed very convincing and often link to a web page that looks almost identical to battlenet and the address is so subtly different its hard to tell. They often change the battlenet[dot]com to something like battlenet[comma]com and have the actually address part later in the stupidly long address.
To anyone else who gets an email like this instantly be suspicious, especially if they refer to you as things like "customer" instead of something more personal, and keep in mind that Blizz do not track the IP address you play on and normally do not send confirmation emails when you change basic info in your battlenet account page. I suggest you do what i do and sent a support ticket to blizzard through their support page to confirm, and just be cautious of links
How ever over the past 2 or 3 months i have been getting flooded with fake emails telling me "my account has been accessed from an IP address that isn't yours" or "this email is to confirm the changes to your battlenet ID". All of them are from noreply[at]blizzard[dot]com when the official blizzard support email is donotreply[at]blizzard[dot]com (or the other way around, i forget and the list of official blizzard support emails is annoying difficult to find at time).
The emails i have got have mostly seemed very convincing and often link to a web page that looks almost identical to battlenet and the address is so subtly different its hard to tell. They often change the battlenet[dot]com to something like battlenet[comma]com and have the actually address part later in the stupidly long address.
To anyone else who gets an email like this instantly be suspicious, especially if they refer to you as things like "customer" instead of something more personal, and keep in mind that Blizz do not track the IP address you play on and normally do not send confirmation emails when you change basic info in your battlenet account page. I suggest you do what i do and sent a support ticket to blizzard through their support page to confirm, and just be cautious of links
Dr Drae
In Cryo Sleep
All my tickets have been through battle.net venues, and the original email was from battle.net. I know it was legit, because I couldn't log in to WoW, or any other battle.net service with my email; which is what had been changed.
I've completely ruled out the possibility of that being some scam email. I've had to email blizz/battle.net personally, to try and resolve the issues. If not, then I won't be able to play until I get my ID. >.<
I've completely ruled out the possibility of that being some scam email. I've had to email blizz/battle.net personally, to try and resolve the issues. If not, then I won't be able to play until I get my ID. >.<
Xylak
New Member
This could be why it's taking so long.
I have a feeling I had to re-enter my CD key when I got hacked. It's a fair enough security policy. How you get around this without having your original box I really don't know.
/crappy answer, I know
//sorry