Guys,
In my Admin hat...
I suggest you ensure that new members know that they both need to register here and activate their account to get involved with the World of Warcraft part of the board.
If they don't activate their account they can't be members of the WoW usergroup and thus can't see any of this stuff. Worth stressing to people that they need to check on this, 'specially as some of them appear to be quite young and, assumably, new to the web.
Hope that helps!
In my Admin hat...
I suggest you ensure that new members know that they both need to register here and activate their account to get involved with the World of Warcraft part of the board.
If they don't activate their account they can't be members of the WoW usergroup and thus can't see any of this stuff. Worth stressing to people that they need to check on this, 'specially as some of them appear to be quite young and, assumably, new to the web.
Hope that helps!