[Tech] Soundcard 5.1 / bass issues

Silk

Well-Known Member
I’ve never been able to get my speakers quite right on my PC so thought I'd consult the brains at the haven. ;)

The speakers are Sony SRS-D511
Manual: http://www.sony.co.uk/product/cpp-s...rl=http://pdf.crse.com/manuals/2593589221.pdf

There’s switch to turn “dual stereo” on or off. You’re only supposed to turn it on if the output from your soundcard is 2 channel or 4 channel. If you have 5.1 output (which my card does, it’s a create xfi xtreme gamer if you wanna check) then you turn dual stereo off and it should use 5.1, as it says in the manual.

When I turn it off to use 5.1, my bass more or less vanishes. The only way I know it’s working is to go into my speakers from windows 7 volume panel and go into the “test” tab, there’s a test that routes sounds through each speaker and the sub woofer and this all works perfectly and loudly. But anything else, be it media, games, whatever, plays little if any bass. I have to put my toe against the sub woofer to know it’s actually working, it’s a tiny tremor at best, and my speaker bass setting is set all the way up.

If I turn dual stereo on, I get proper bass, but lose 5.1 surround.

I think I used to get around the issue in windows xp by installing creative’s audio panel software for the xfi, by really messing around and turning bass boosts on and off (I kid you not) it would eventually start working properly. But this software isn’t available on Windows 7 yet, and thinking about it, it should just work, since the test clearly highlights each speaker is working correctly.

I can’t find anyone having the same issues, in fact I wouldn’t really know what to google but from my initial research the speakers and sound card have had a good reception and reputedly work well.
 

BiG D

Administrator
Staff member
It isn't something silly like bass being set to 0 in the advanced settings of windows volume control, is it?

Also, confirm that the speaker selection in windows is 5.1 and not something without a sub?
 

thatbloke

Junior Administrator
I had a similar issue with my headset recently - a driver update followed by setting up the right configuration again (selecting 7.1, etc.) in the sound controls sorted it
 

Silk

Well-Known Member
It isn't something silly like bass being set to 0 in the advanced settings of windows volume control, is it?

Also, confirm that the speaker selection in windows is 5.1 and not something without a sub?

Speakers are definitely set to 5.1 - and we no longer have an advanced setting in the volume panel in windows 7 (you get volume, that's all)
You can go into speaker properties and see the "tone" tab which shows bass and treble but sadly changing these affects the satellite speakers, not sub.

It's all very strange.. any tests done in the speaker config panels you can hear bass perfectly fine e.g. there's one in windows sounds settings where you configure your speakers, make sure it's 5.1, can click each speaker and et voila, bass when I click sub.

Anywhere else (apps/games), it's like its 20 times lower than it should be, not even sure it's working at all.
 

[THN]Buffalo_Hunter

In Cryo Sleep
Knowing how good Creative are at getting drivers for new OSs, I suspect that's where the problem lies.

Have you tried their automatic driver detection widget to see if there is anything available?
 
Top