Help! Broken Internet Connection

Iron_fist

Super Moderator
Staff member
if you're still having problems on Wed then give me a shout, i'll be back some point on Thurs afternoon so can probably drop in and have a look at it
 

Ronin Storm

Administrator
Staff member
XP... okay. Something to have a look at:

Start | Settings | Control Panel | Network Connections | Local Area Connection | Properties | Internet Protocol (TCP/IP) | Properties

I assume that's set to "Obtain an IP Address Automatically" and "Obtain DNS server address automatically"?

Also, I assume there's a tick next to "Internet Protocol (TCP/IP)" in the long chain of stuff above?

So, here's a possible test, if the above is as I hope it is and your network is fairly predictable:

Change the settings to "Use the following IP address" and put in:

  • IP address: 192.168.1.12
  • Subnet mask: 255.255.255.0
  • Default gateway: 192.168.1.1

Then set "Use the following DNS server addresses" and configure:

  • Preferred DNS server: 208.67.222.222
  • Alternate DNS server: 208.67.220.220

Then OK all that and reboot. The reboot shouldn't be required but I'd do it anyway in this case.

Then try the following four tests from the command prompt (Start | Run... | cmd) ...

Code:
ping 127.0.0.1

Code:
ping 192.168.1.1

Code:
ping 195.92.195.92

Code:
nslookup www.cheese.com

Also, please report on:

Code:
ipconfig /all

Let us know how that looks.
 
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